|
1. Error
678: The remote computer did
not respond. For further assistance,
click more info or search
help and support center for
this error number, OR,
Error 678: The computer
you dialed in to is not answering.
Try again later
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|
| [Fig. 1] |
|
This is a generic error message
that Windows displays whenever
the connection procedure can
not get to or past the authentication
step. Windows displays this
error when it cannot determine
the exact cause of the failure.
Therefore, to resolve this
issue you need to eliminate
all possible causes one by
one until the connection succeeds.
= Please confirm that all
cables required for the connection
are properly connected. Often,
connection between your Network
Card and Network cable is
found to be loose or broken,
thus resulting this error
= If you’re using Windows
XP/2000, then from Control
Panel?Network Connections,
verify that “Local Area
Connection” is not disabled.
When disabled, the connection
icon is grayed out and the
status reads “Disabled”
(see Fig. 2.a) Right click
on it and select “Enable”.
When enabled, the connection
icon is colored blue and the
status reads “Connected”
(see Fig. 2.c)
| Local
Area Connection, Disabled |
|
 |
|
| [Fig. 2.a] |
|
| |
|
| Enabling Local
Area Connection |
|
 |
|
| [Fig. 2.b] |
|
| |
|
| Local Area Connection,
Enabled |
|
 |
|
| [Fig. 2.c] |
|
= Verify that the Network
Card is not disabled. Follow
the steps below:
• Windows XP/2000: Go
to Control Panel?System?Hardware?Device
Manager. Scroll down to “Network
Adapters” and expand
it. From among the cards displayed,
verify if the one connected
to Cable Net has a cross sign
next to it. If yes, the adapter
is disabled. “Right
click” on it and select
“Enable” (see
Fig. 3).
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|
| [Fig. 3] |
|
• Windows 98/ME: Go
to Control Panel?System?Device
Manager. Scroll down to “Network
Adapters” and expand
it. From among the adapters
displayed, verify if the one
connected to Cable Net has
a cross sign next to it. If
yes, the adapter is disabled.
To enable, “Right click”
on it, select “Properties”
and under “General”
tab, click on the “Enable
Device” button
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|
| [Fig. 4] |
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