Other Support Issues

SIP DEVICE (PAP2) INSTALLATION INSTRUCTIONS

 

Do you already have a functioning Internet connection? Do you use a Router? If yes, then please follow the steps below to connect and start using the SIP device (PAP2) you purchased from WorldLink.

Technical Information: Your SIP Device comes preconfigured to get an IP address from the broadband router in your network. If you require that the device be assigned static - public or private IP, then you can do so by following the information on Step 2.


Step 1 explains how to connect the Phone Adapter to your network and telephones or fax machines. Shown below is a connection diagram displaying a typical setup with WorldLink Internet, Router, SIP Device and a phone line.

Using a telephone cable, connect your telephone to the PHONE 1 port of the SIP Device.
 
Connect the included Ethernet network cable to the ETHERNET port of the SIP Device.
 
  Connect the other end of the network cable to one of Ethernet ports of your Router.

Connect the included power adapter to the POWER port of the Phone Adapter.


  Connect the other end to an electrical outlet.

The Power, Ethernet, and Phone LEDs on the SIP device will be solidly lit when the device is ready for use.
When finished, the front and back of your device should look like below:


  The installation of the SIP device is now complete. You may pick up the phone and start making calls.

Step 2 explains how to configure the static – public or private IP on your SIP device. Please continue if you have the required knowledge or prior experience. If you are not sure, please contact Customer Service for assistance.
 
Complete the device installation by following the information on Step 1.
 
Now, proceed to set the IP Address, Subnet Mask and Default Gateway manually to the PAP2device :

In the example below, we are trying to setup the IP Address as 192.168.1.8, Subnet Mask as 255.255.255.0 and gateway as 192.168.1.1.

 
Press ****101# then press 0 (Disabling DHCP service on the device)

Note: By default, DHCP is enabled in the device.

 
Press ****111#192*168*1*8# (Setting IP address )
 
Press****121#255*255*255*0# (Setting Subnet Mask)
 
Press****131#192*168*1*1# (Setting Default Gateway)
 
Now, to verify if the parameters have been setup correctly, please press the following:

a. ****100# (Checking DHCP)
b. ****110# (Checking IP Address)
c. ****120# (Checking Subnet Mask)
d. ****130# (Checking Default Gateway)

 
Switch off your SIP device for few seconds and switch it back on.
 
Check if the telephone set gives the dial tone. If it gives dial tone, then you are ready to use. Press *01 in your phone set to check your current balance.

Step 3 gives you information on the device’s different LED behaviors and their description when it is powered ON.
 
S. No   LED behavior Description
1
Power LED glowing with RED color Power is OK on the device
2
Power LED blinking No Network connectivity on the SIP device. Bringing the Network Interface UP.
3
Power LED glowing and Network LED blinking Network cable OK connected to router
4
Phone1 LED glowing Phone Line REGISTERED, ready to use
5
Phone1 LED blinking Phone Line is on USE
 

Step 4 gives you information on the things to check upon different LED behaviors.
 
S. No   LED behavior Description
1
Power LED blinking No Network. Please verify if all the cables are properly connected and that Internet is functional
2
Power LED glowing and Network LED blinking Network cable OK, connected to router
3
Phone 1 LED blinking Phone on HOLD
4
Phone 1 glow Phone not in HOLD
 
Does this help? If not, it’s time to contact Customer Service.
Thank you!

Customer Service Department
E-mail: support@wlink.com.np
Web: http://www.worldlink.com.np/support/
or give us a call at 5523050, Ext. 200
Support Hours: 24 x 7

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Contact Info

Customer Service Department,

Tel.: 5523050, Ext. 200

support@wlink.com.np
Support Hours: 24x7

 
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Support » Other Support Issues » Pap2 Installation Instructions
 
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