Please follow the
instructions below to log on to the WorldCall Dialer:
1.
Launch the dialer application by double-clicking your chosen shortcut (desktop, quick launch bar, etc.), or selecting it from Start menu. The customer login screen displays.
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2. Enter your Username. Please make sure that there are no spaces while entering the username.
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3. Enter your Password.
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4. Click the Login button. If successful, the WorldCall SIP Dialer opens in online status. (The customer login screen disappears.)
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If the login fails, an error message “Invalid username or password !” is displayed on the customer login screen. Repeat steps 2 through 4 to retry.
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5. After successful login, you can now start making the calls.
Note that the dialer does not require an IDD (International Direct Dialing) prefix such as “00” or “011”.
If the entire number is entered into the phone number box, and an IDD+Country Code+number is entered, the phone number should be correctly interpreted. The recommended procedure is as follows:
Select a Country Code from the Country Code drop down list. If known, the code be entered directly using the keyboard.
Use the Tab key or the mouse to enter the phone number box. The number can be entered using the keypad on the dialer, or the keyboard. If the number was one of the last 10 dialed, then the number can be selected from the dropdown menu. A number can also be copied and pasted into the box.
To launch the call, click the DIAL button, or use the <Enter> key on the keyboard.
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6. Once you log in and press tools (the icon with wrench and screwdriver), it shows additional options to save login and password.
Once you are done, press the same icon again to hide the options box.
Next time you start WorldCall Dialer, it shows the username and password saved.
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