iTRACK
is a complete web based support
ticketing & tracking solution
for any sized business. It enables
you to manage and resolve support
incidents actively, effectively
and efficiently in a real-time
environment. iTRACK blends functionality
with industry knowledge to provide
communication, collaboration
and accountability to your organization.
iTRACK
is a Java based
web application whose architecture
ensures absolute reliability.
Plus, by using a true Web-architecture,
your deployment and upgrade
costs are substantially less
than traditional client-server
solutions. It's remotely hosted,
browser based and accessed via
the web for ease of use and
affordability. It is a fully
configurable system that matches
your work requirements precisely
and provides ease of use and
rapid deployment.
Designed by a team of WorldLink
support professionals who have
experience in IT, Customer,
and Network support and who
understand the needs of organizations
both large and small.